Many of our doctors also work in hospital emergency rooms and are able to manage a wide range of medical and surgical emergencies. They are trained to provide additional care such as casting fractures and suturing lacerations, saving you time waiting in the emergency waiting room.

The Urgent Care Centre Organization is a provider of insured healthcare services to Ontario residents who possess a valid Ontario Health Insurance Policy (OHIP) card. (Please see further details concerning payment policies for uninsured services and non-residents of Ontario)

The clinics operate on a “first come, first serve” basis. Click the link to view an estimate of the wait times for each of the clinics.

We use a specialized electronic medical record system so our patient files can be readily accessed at any of our locations.

If you require your medical records to be transferred to another physician, please send a signed release to healthinformation@urgentcarecentre.ca or fax it to 416-750-1500. We will require a signed release before we can process your request. Please keep in mind there will be a charge for this transfer and will be based on the quantity of pages requested. If you wish to view the original record, one of our staff must be present to maintain the integrity of the record

UCC clinics are teaching sites for medical students and residents. From time-to-time medical students and residents will be involved in your care. These learners are always under direct supervision from a UCC staff physician to ensure a high quality of care is delivered. If you do not want a learner to be involved in your care, please advise our administrative staff upon registration

UCC Rehab is owned in part by UCC Urgent Care Centres. Same excellent care as our medical clinics now expertly tailored for your rehabilitation needs”

1. UCC physicians perform a variety of services which OHIP does not cover; services include: notes for school/work, wart removal, medical examinations for employment etc. There is a standard charge for all services set by the Ontario Medical Association (OMA). Patients will be notified of the cost prior to treatment and are to cover the cost of the service.  Click here for a full list of uninsured services and prices.

2. The Urgent Care Centre Organization is a provider of insured healthcare services to Ontario residents who possess a valid Ontario Health Insurance Policy (OHIP) card. Patients who do not possess a valid health card must cover the cost of service. We accept cash, Interac, Visa, and Mastercard for payments. Upon presentation of a valid OHIP card, it will take 1-2 months for reimbursement.

3. Test results of any kind cannot be given over the phone. The patient must review the results with the doctor in person.

4. Our doctors do not prescribe narcotics to other doctor’s patients.

Interim Federal Health (IFH) Program
For your visit, please bring:
Valid IFH papers to each visit

All patients are expected to come back to UCC for follow-up on test results as appropriate. At the end of having your test done, the testing facility will let you know when to expect your results to arrive at UCC. Upon arrival of your tests results, they are reviewed by the physician and tests will be flagged for patient call back to the clinic as appropriate. In general most negative tests are NOT flagged for patient call back. It is up to the patient to return to UCC to review all test results with the physician on duty.

For privacy reasons, we cannot give any test results over the phone or any other medium including fax and email.

Upon arrival of your tests results, they are reviewed by the physician and tests will be flagged for patient call back to the clinic as appropriate. The call back notification will be in the form of a telephone call or a text message.

Patients with out of province health cards will be required to make a payment to UCC and then will be provided with a reimbursement form and a receipt of payment so that they can be reimbursed from their province of health coverage.

Updated Uninsured Price List  Click Here

Travelers with private insurance or uninsured patients will be charged a flat fee of $100 at registration along with any additional fees as required for procedures. A receipt of payment will be provided. Completion of a travelers insurance form is a separate charge above and beyond the above visit fee.